Jacuzzi® Infrared saunas

 
 
 
 
  EXCELLENT  
  
 Based on 46 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ricky Scott 
 
9 August 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Absolute legend, called for some advice on a problem. Instead of trying to help over the phone came out with in hours and fixed it. Would recommend everyday of the week!!! Thank you
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tim Wilkinson 
 
16 May 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
We recently had our hot tub serviced by Lincolnshire Pools and Spas Ltd, and I couldn’t be more impressed with the experience. From start to finish, their team exemplified everything that makes a local, family-run business thrive — genuine friendliness, expert knowledge, and clear pride in the work they do. Without hesitation, I would rate them a 5-star company.

They arrived promptly, fully equipped, and took the time to explain the service process in a clear and helpful manner. It’s obvious they care about their customers and understand their products inside out. The professionalism and attention to detail throughout gave me complete confidence in the quality of their service.

It’s genuinely refreshing to deal with a company where exceptional customer service still comes as standard. I’d highly recommend Lincolnshire Pools and Spas Ltd to anyone looking for reliable, honest, and knowledgeable support with their hot tub or pool. A brilliant experience from a trustworthy local team.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Edward Stone 
 
5 May 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Fantastic family business. Andrea, Cam and Lydia have provided a fantastic buying experience from start to first dip and beyond!  The showroom gives you a brilliant opportunity to see first hand the products and ask questions and understand the right Jacuzzi to buy. Andrea and family are so knowledgeable - you’re in safe hands. Then after sales service and installation have been similarly fantastic. Highly recommended!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Wayne Webb 
 
3 April 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Just had are first annual service. What a wonderful experience jacuzzi cleaned top to bottom all questions Answered and all working thank you already booked in for next year
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 chris henry 
 
25 January 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I searched high and low, I had very specific expectations around the product, service, delivery, and ongoing support for my holiday let “Beach Haven” at Anderby Creek, Lincs. With 10 miles of beach on your doorstep, I needed a WOW factor to impress and relax all of my guests; to set our home aside from all the rest. Along came Andrea at Lincolnshire Pools & Spas. Firstly, buying Jacuzzi direct from an official distributor is a little like buying a car from a main dealer. OTHERS had little or no substance other than the commission they’d receive. Andrea however, oozes experience, expertise, and ever so modestly too. And like cars, Jacuzzi is the Rolls Royce in the industry, with reliability and product quality being second to none. The cost was fair based on this quality, buy cheap by twice; however the perfectly timed and delivered as promised after sales support is worth twice what I paid. Further, not once over the past year, has Andrea not immediately called me and assisted on the smallest of “user” requests I’ve made. Be it chemical assistance regards water quality or absolutely anything else! I know I have an expert who will look after me, and not just weekdays… Andrea is there Sundays too for me. The install was blissfully easy, training and set up made it child’s play. Don’t let sales people distract you, don’t shop around, remove any anxiety; simply call Andrea and enjoy.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ezra Mcgowan 
 
22 November 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Used Lincolnshire pools and spas ltd for a hot tub repair job was done same day brilliant service highly recommended will definitely use again great communication from start to finish thank you
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mandy Haagensen 
 
29 September 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Fabulous family run business well recommended have been servicing our hot tub over a year now and they are true professionals with vast knowledge
Lydia and Ellie are friendly prompt and reliable at all times
Fantastic
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ian McQueen 
 
17 September 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
From purchase to delivery and installation, it’s been a faultless and brilliant experience. Everything explained in simple terms, no pressure to buy. Would highly recommend this family business. Already feeling the benefits from its use.